Frequently asked questions on RCT upgrades:
What does "internet only support" mean for the discounted internet upgrades below?
If you typically need phone support for downloading and installing software we recommend calling us, paying a little more, and having us send a CD or memory card with a printed manual. Ordering by phone will still allow you to try to download immediately also, but with phone support for the download, installation and activation. Activation must be handled on our internet web form in all cases, but if you have phone support we can step you through any issues over the phone.
Whatever option you choose, please note there are limits to what we can help you with either by phone or online. For instance we can't help much at all (other than offering sympathy) if you have trouble with your internet computer, connection or browser, ISP, ActiveSync connection, memory card reader etc...
Once you have the new software activated our usual unlimited toll free phone support resumes. If you order the discounted internet upgrade but then need phone support before your unit is activated, have your credit card ready when you call to pay difference between the discount and regular pricing ($100 minimum + s/h if applicable).
Are there any multiple discounts available for upgrades?
What if I don't get linked to the right page after purchasing the ugprade online?
What if you release another new version soon after I purchase an upgrade?
My new computer doesn't have a place to attach or plug in the SentinelKey, can I still purchase an upgrade online?
IMPORTANT SENTINELKEY NOTE: Your SentinelKey MUST PHYSICALLY fit into a slot or attach DIRECTLY to your machine. If not, you will need to trade SentinelKeys before the RCT can be activated. There is a nominal cost to trade SentinelKeys.
Pocket RCT upgrades
| shipped SD card and printed manual (call or fax order) |
Internet download | Internet purchase & download button |
|
Upgrade to the latest Pocket RCT version - includes new Getting Started Manual. Note: To run pRCT on WM 5 or 6 you may need an upgrade, see below. |
$50.00 + s/h ($5 in the USA for priority mail) |
fill out update web form |
Ship to USA only! |
| Upgrade to the latest Pocket RCT version for Windows Mobile/Pocket PC OS, you provide memory card. Note: To run pRCT on WM 5 or 6 you may need an upgrade, see below. |
$20 + s/h | n/a | n/a |
|
Upgrade Pocket RCT to Windows Mobile 5 or 6 capable version - internet upgrade with internet support only for download, installation and activation (no installation phone support). (free if Pocket RCT purchase date* after Nov 1, 2004). |
n/a |
$299.00 25% internet discount! |
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|
Upgrade Pocket RCT to Windows Mobile 5 or 6 capable version - memory card upgrade and/or
download, with internet support and toll free phone support for downlaod and installation. |
$399.00 + s/h |
$399.00 | |
|
Cross-grade to RCT for Pocket PC from Mac or Windows | RCT Cross-grade info |
Macintosh RCT upgrades
|
shipped CD and printed manual (call or fax order) |
Internet download | Internet purchase & download button |
|
Upgrade to the latest RCT Mac version for RCT 4.x for MacOS X users |
$50.00 + s/h |
fill out update web form | |
|
Upgrade RCT for MacOS X 4.x to Intel Mac version (requires RCT 4.0x for MacOS X) Download has internet support only for download, installation and activation (no installation phone support). (free download if MacOS X RCT purchase or cross-grade date** is after Oct 1, 2005). |
$499.00 + s/h |
$375.00 - 25% internet discount! |
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Cross-grade from RCT 3.5 to RCT 4.x for MacOS X Download has internet support only for download, installation and activation (no installation phone support). Requires Wibu SentinelKey, serial number above 10000! |
$599.00 + s/h |
$450.00 - 25% internet discount! |
|
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Cross-grade to RCT 4.x for Mac OS X from any previous version or platform. |
See OS X cross-grade page.
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Windows RCT upgrades
| shipped CD and printed manual (call or fax order) |
Internet download | Internet purchase & download button |
|
Upgrade to the latest RCT 4.x for Windows. Purchased RCT after Dec. 1, 2005 or already purchaed the RCT 4.x upgrade. |
$50.00 + s/h |
Contact us | |
|
Upgrade RCT 4.x for Windows 2000/XP/Vista from RCT v3.5x for Windows. Download has internet support only for download, installation and activation (no installation phone support). Requires RCT serial number above 7000. Note: Upgrade to the latest version is required if trading LPT for USB SentinelKey. |
$499.00 + s/h |
$375.00 - 25% internet discount! |
|
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Upgrade RCT 4.x for Windows 2000/XP/Vista from RCT v3.0x or older for Windows. Download has internet support only for download, installation and activation (no installation phone support). Requires RCT serial number above 7000. Note: Upgrade to the latest version is required if trading LPT for USB SentinelKey. |
$599.00 + s/h |
$450.00 - 25% internet discount! |
|
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Cross-grade to RCT 4.x for Windows from Mac Classic or Pocket PC. |
See cross-grade form.
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| Shipping & Handling | |
|---|---|
| USA only: USPS Priority mail (upgrades only) |
$5.00
|
| USA only: Fedex 3 day |
$20.00
|
| USA only: FedEx 2nd day |
$30.00
|
|
Fedex next day (USA only) |
$45.00
|
|
Fedex next day Saturday delivery (USA only) |
$50.00 or more
|
|
Fedex International Express or Economy outside the United States |
$50.00 to $150.00 (actual s/h charged) |
*Note: Purchase date means original RCT purchase date from Authorized RCT distributor (or cross-grade date for MacOS X).