Reyburn CyberTuner upgrade page.

New! The RCT Online Store!

Frequently asked questions on RCT upgrades (pricing below FAQ).

What does "internet only support" mean for the discounted internet upgrades below?

We offer a 25% discount on upgrades if you can handle everything online. That includes purchase, download, install and activating of your new software. The download comes with complete instructions and is easy if you have basic computer skills and carefully follow the written instructions. Full support is available via our support web form (which are manned by real human beings who are RCT experts.).

If you typically need phone support for downloading and installing software we recommend calling us, paying a little more, and having us send a CD or memory card with a printed manual. Ordering by phone will still allow you to try to download immediately also, but with phone support for the download, installation and activation. Activation must be handled on our internet web form in all cases, but if you have phone support we can step you through any issues over the phone.

Whatever option you choose, please note there are limits to what we can help you with either by phone or online. For instance we can't help much at all (other than offering sympathy) if you have trouble with your internet computer, connection or browser, ISP, ActiveSync connection, memory card reader etc...

Once you have the new software activated our usual unlimited toll free phone support resumes. If you order the discounted internet upgrade but then need phone support before your unit is activated, have your credit card ready when you call to pay difference between the discount and regular pricing ($50 minimum + s/h if applicable).

Can I get the internet discount by ordering on the phone?

Absolutely not! The price will be the higher price if you purchase with any method other than via paypal and internet download.

Are there any multiple discounts available for upgrades?

Yes, if you or your company has multiple registered RCT licenses we recommend purchasing multiple upgrades at one time. If you do so the first upgrade is regular price and the 2nd, 3rd and all subsequent upgrades on the same order get a 50% discount. If multiple upgrades are priced differently for different licesnes, the lower price upgrade gets the 50% discount. The discount only applies to upgrades which are registered to the same person or business. Click here for discounted multiple license upgrades.

What if I don't get linked to the right page after purchasing the upgrade online?

This is no problem, you should be linked back to a download info page. But if this doesn't work, we will be happy to email you the download info.

What if you release another new version soon after I purchase an upgrade?

Purchasing a major upgrade or cross-grade (over $200) comes with one year of free upgrades for the same platform. This is a similar policy that we've used for a long time for original RCT software purchase. The free upgrades must be downloaded from the internet, there may be a nominal charge (such as $50 + s/h) if you request a memory card or CD. The best way to get notification of upgrades is to subscribe to one of our free listservs, ether ctuner or rctupgrade.

My new computer doesn't have a place to attach or plug in my current SentinelKey, can I still purchase an upgrade online?

With no port for the SentinelKey you will need to physically send us the key for trade. The new software won't run until you can attach a SentinelKey directly to the new machine. It's usually more convenient to trade the SentinelKey at the same time you order an upgrade. The SentinelKey trade is free when ordered with a shipped upgrade (SentinelKey trades are *not* free with the internet download discount). This kind of transaction involves you sending us a printed and filled out cross-grade form with the unlocked or deactivated SentinelKey. See cross-grade info below.

Pocket RCT Cross-grade page

Mac OS X cross-grade page.

Please note that RCT upgrades are available to registered RCT users only.

IMPORTANT SENTINELKEY NOTE: Your SentinelKey MUST PHYSICALLY fit into a slot or attach DIRECTLY to your machine. If not, you will need to trade SentinelKeys before the RCT can be activated. Trading SentinelKeys is free with a shipped upgrade, or nominal cost when traded separately. Note: Upgrade to the latest version and/or license is required if trading any type of SentinelKey.

Does it matter which browser I use for downloading?

Yes! Please don't use Firefox! Use Internet Explorer on Windows and Safari on MacOS X. Firefox will often damage our zipped downloads.

Pocket RCT Upgrade and activation pricing
item number Pocket PC Pocket RCT upgrades shipped SD card and printed manual (call or fax order)
Includes optional internet download. download with phone and/or internet support only
No phone, fax or mail sales download with internet support only
No phone, fax or mail orders

P1 Pocket RCT 4.x for Windows Mobile full version
$995.00 + s/h
n/a
n/a

P2 Upgrade Pocket RCT license to Windows Mobile 5 or 6 capable version - memory card upgrade and/or download.
Includes activation for any supported Windows Mobile OS. Choose support for installation and activation:
1. Internet support and toll free phone support
or
2. Internet support, phone support starts after activation. (25% discount)

(free upgrade if Pocket RCT purchase date* after Nov 1, 2004).
$499.00 + s/h
1. $499.00

Includes phone and internet support.
2. $375.00

includes 25% internet discount.
No phone orders.

P3 Activate Pocket RCT to a new Windows Mobile 4 or older machine - includes single one-time activation - (does not include or count toward Windows Mobile 5/6 license upgrade).
Choose support for installation and activation:
1. Internet support and toll free phone support
or
2. Internet support, phone support starts after activation. (33% discount)

This item is for Pocket RCT users with purchase date* before Nov 1, 2004 who have not purchased WM5/6 license upgrade.
We recommend the WM5/6 license upgrade (item "P2" above) since it avoids future single-use activation charges, and includes the ability to run Pocket RCT on newer WM 5 or 6 machines as well as older machines.
Purchasing this item allows only one single-use activation on one machine. The next time you wish to activate another Windows Mobile 3 or 4 machine, you will need to purchase another single-use activation (or item "P2" above).
$150.00 + s/h
1. $150.00

Includes phone and internet support.
2. $100.00

includes 33% internet discount.
No phone orders.

P4 Update to the latest Pocket RCT version - includes new Getting Started Manual.
Note: To run pRCT on WM 5 or 6 or move pRCT to WM4 or older there may be a charge, see above. $50.00 + s/h
($5 in the USA for priority mail) fill out update web form

$55 total, ships to USA only!

Update to the latest Pocket RCT version for Windows Mobile/Pocket PC OS, you provide memory card. Note: To run pRCT on WM 5 or 6 you may need an upgrade, see below. $20 + s/h
n/a n/a

Cross-grade to RCT for Pocket PC from Mac or Windows
RCT Cross-grade info

**Pocket RCT Upgrade and activation pricing**
item number	Pocket RCT upgrades	shipped SD card and printed manual (call or fax order) Includes optional internet download.	download with phone and/or internet support only No phone, fax or mail sales	download with internet support only No phone, fax or mail orders
P1	Pocket RCT 4.x for Windows Mobile full version	$995.00 + s/h	n/a	n/a
P2	Upgrade Pocket RCT license to Windows Mobile 5 or 6 capable version - memory card upgrade and/or download. Includes activation for any supported Windows Mobile OS. Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (25% discount) (free upgrade if Pocket RCT purchase date* after Nov 1, 2004).	$499.00 + s/h	1. $499.00 Includes phone and internet support.	2. $375.00 includes 25% internet discount. No phone orders.
P3	Activate Pocket RCT to a new Windows Mobile 4 or older machine - includes single one-time activation - (does not include or count toward Windows Mobile 5/6 license upgrade). Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (33% discount) This item is for Pocket RCT users with purchase date* before Nov 1, 2004 who have not purchased WM5/6 license upgrade. We recommend the WM5/6 license upgrade (item "P2" above) since it avoids future single-use activation charges, and includes the ability to run Pocket RCT on newer WM 5 or 6 machines as well as older machines. Purchasing this item allows only one single-use activation on one machine. The next time you wish to activate another Windows Mobile 3 or 4 machine, you will need to purchase another single-use activation (or item "P2" above).	$150.00 + s/h	1. $150.00 Includes phone and internet support.	2. $100.00 includes 33% internet discount. No phone orders.
P4	Update to the latest Pocket RCT version - includes new Getting Started Manual. Note: To run pRCT on WM 5 or 6 or move pRCT to WM4 or older there may be a charge, see above.	$50.00 + s/h ($5 in the USA for priority mail)	fill out update web form	$55 total, ships to USA only!
	Update to the latest Pocket RCT version for Windows Mobile/Pocket PC OS, you provide memory card. Note: To run pRCT on WM 5 or 6 you may need an upgrade, see below.	$20 + s/h	n/a	n/a
	Cross-grade to RCT for Pocket PC from Mac or Windows	RCT Cross-grade info

Windows RCT upgrades & cross-grades
item number Pocket PC Windows RCT upgrades shipped CD and printed manual (call or fax order)
Includes optional internet download. download with internet support
No phone, fax or mail sales

W1 RCT 5.x for Windows full version
$1195.00 + s/h
n/a

W2 Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.0x or older for Windows.
For RCT users with serial numbers 9999 and below.
Requires RCT 1.x to 3.0x for Windows license.
$799.00 + s/h
must be shipped

W3 Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.5x for Windows.
For RCT users with serial numbers 9999 and below.
Requires RCT 3.5x for Windows license.
$699.00 + s/h
must be shipped

W4 Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.5x for Windows.
Choose support for installation and activation:
1. Internet support and toll free phone support
or
2. Internet support, phone support starts after activation. (25% discount)

Requires RCT serial number above 10000 to download, Wibu brand USB SentinelKey WIBU <-aqua colored.
Requires RCT 3.5.x for Windows license.
1. $699.00 - includes toll free phone support for install and activation.

2. $525.00 download - internet support only.

includes 25% internet discount.
No phone orders.

W5 Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v4.x for Windows.
Choose support for installation and activation:
1. Internet support and toll free phone support
or
2. Internet support, phone support starts after activation. (25% discount)

Requires RCT serial number above 10000, Wibu brand USB SentinelKey WIBU <-aqua colored.
Requires RCT 4.x for Windows license.
1. $499.00 - includes toll free phone support for install and activation.

2. $375.00 download - internet support only.

includes 25% internet discount.
No phone orders.

W6 Update to the latest RCT 5.x for Windows.
Requires: RCT 4.x purchase date* after July. 1, 2008
(or previously purchaced the RCT 5.x for Windows license upgrade). $50.00 + s/h
Free download - Contact us

Cross-grade to RCT 5.x for Windows from Mac Classic or Pocket PC.
See cross-grade form.

**Windows RCT upgrades & cross-grades**
item number	Windows RCT upgrades	shipped CD and printed manual (call or fax order) Includes optional internet download.	download with internet support No phone, fax or mail sales
W1	RCT 5.x for Windows full version	$1195.00 + s/h	n/a
W2	Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.0x or older for Windows. For RCT users with serial numbers 9999 and below. Requires RCT 1.x to 3.0x for Windows license.	$799.00 + s/h	must be shipped
W3	Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.5x for Windows. For RCT users with serial numbers 9999 and below. Requires RCT 3.5x for Windows license.	$699.00 + s/h	must be shipped
W4	Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.5x for Windows. Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (25% discount) Requires RCT serial number above 10000 to download, Wibu brand USB SentinelKey <-aqua colored. Requires RCT 3.5.x for Windows license.	1. $699.00 - includes toll free phone support for install and activation.	2. $525.00 download - internet support only. includes 25% internet discount. No phone orders.
W5	Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v4.x for Windows. Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (25% discount) Requires RCT serial number above 10000, Wibu brand USB SentinelKey <-aqua colored. Requires RCT 4.x for Windows license.	1. $499.00 - includes toll free phone support for install and activation.	2. $375.00 download - internet support only. includes 25% internet discount. No phone orders.
W6	Update to the latest RCT 5.x for Windows. Requires: RCT 4.x purchase date* after July. 1, 2008 (or previously purchaced the RCT 5.x for Windows license upgrade).	$50.00 + s/h	Free download - Contact us
		Cross-grade to RCT 5.x for Windows from Mac Classic or Pocket PC.	See cross-grade form.

Macintosh RCT upgrades & cross-grades
item number Pocket PC Macintosh RCT upgrades shipped CD and printed manual
(call or fax order)
Includes optional internet download. download with internet support
No phone, fax or mail sales

M1 RCT 5.x for MacOS X Intel and PowerPC full version
$1195.00 + s/h
n/a

M2 Cross-grade to RCT 5 for MacOS X from RCT 3.5x for Mac Classic X
Download has internet support only for download, installation and activation (no installation phone support).
Download requires RCT serial number above 10000, Wibu brand USB SentinelKey WIBU <-aqua colored.
Requires RCT 3.5.x for Mac Classic license.
$799.00 + s/h
$599.00

includes 25% internet discount.
No phone orders.

M3 Upgrade to RCT 5 for MacOS X Intel/PowerPC from RCT 4.x Mac OS X PowerPC
Download has internet support only for download, installation and activation (no installation phone support).
Requires RCT 4.x for Power PC MacOS X license.
$699.00 + s/h
$525.00

includes 25% internet discount.
No phone orders.

M4 Upgrade to RCT 5 Mac OS X Intel/PowerPC from RCT 4.x for MacOS X Intel/PowerPC
Download has internet support only for download, installation and activation (no installation phone support).
Requires RCT 4.x for Intel/PowerPC license.
$499.00 + s/h
$375.00

includes 25% internet discount.
No phone orders.

M5 Update to the latest RCT Mac version for RCT 5.x for MacOS X users
$50.00 + s/h
fill out update web form

Cross-grade to RCT 5.x for Mac OS X from RCT 3.0 or older, or any previous version or platform.
See OS X cross-grade page.

**Macintosh RCT upgrades & cross-grades**
item number	Macintosh RCT upgrades	shipped CD and printed manual (call or fax order) Includes optional internet download.	download with internet support No phone, fax or mail sales
M1	RCT 5.x for MacOS X Intel and PowerPC full version	$1195.00 + s/h	n/a
M2	Cross-grade to RCT 5 for MacOS X from RCT 3.5x for Mac Classic X Download has internet support only for download, installation and activation (no installation phone support). Download requires RCT serial number above 10000, Wibu brand USB SentinelKey <-aqua colored. Requires RCT 3.5.x for Mac Classic license.	$799.00 + s/h	$599.00 includes 25% internet discount. No phone orders.
M3	Upgrade to RCT 5 for MacOS X Intel/PowerPC from RCT 4.x Mac OS X PowerPC Download has internet support only for download, installation and activation (no installation phone support). Requires RCT 4.x for Power PC MacOS X license.	$699.00 + s/h	$525.00 includes 25% internet discount. No phone orders.
M4	Upgrade to RCT 5 Mac OS X Intel/PowerPC from RCT 4.x for MacOS X Intel/PowerPC Download has internet support only for download, installation and activation (no installation phone support). Requires RCT 4.x for Intel/PowerPC license.	$499.00 + s/h	$375.00 includes 25% internet discount. No phone orders.
M5	Update to the latest RCT Mac version for RCT 5.x for MacOS X users	$50.00 + s/h	fill out update web form
	Cross-grade to RCT 5.x for Mac OS X from RCT 3.0 or older, or any previous version or platform.		See OS X cross-grade page.

Shipping & Handling

Fedex International Express or Economy outside the United States
$50.00 to $150.00
(actual s/h charged)

Fedex next day Saturday delivery (USA only)
$50.00 or more

Fedex next day (USA only)
$45.00

USA only: FedEx 2nd day $30.00

USA only: Fedex 3 day $20.00

USA only: USPS Priority mail (upgrades only) $5.00

Shipping & Handling
Fedex International Express or Economy outside the United States	$50.00 to $150.00 (actual s/h charged)
Fedex next day Saturday delivery (USA only)	$50.00 or more
Fedex next day (USA only)	$45.00
USA only: FedEx 2nd day	$30.00
USA only: Fedex 3 day	$20.00
USA only: USPS Priority mail (upgrades only)	$5.00