Frequently asked questions on RCT upgrades (pricing below FAQ).
What does "internet only support" mean for the discounted internet upgrades below?
If you typically need phone support for downloading and installing software we recommend calling us, paying a little more, and having us send a CD or memory card with a printed manual. Ordering by phone will still allow you to try to download immediately also, but with phone support for the download, installation and activation. Activation must be handled on our internet web form in all cases, but if you have phone support we can step you through any issues over the phone.
Whatever option you choose, please note there are limits to what we can help you with either by phone or online. For instance we can't help much at all (other than offering sympathy) if you have trouble with your internet computer, connection or browser, ISP, ActiveSync connection, memory card reader etc...
Once you have the new software activated our usual unlimited toll free phone support resumes. If you order the discounted internet upgrade but then need phone support before your unit is activated, have your credit card ready when you call to pay difference between the discount and regular pricing ($50 minimum + s/h if applicable).
Can I get the internet discount by ordering on the phone?
Are there any multiple discounts available for upgrades?
What if I don't get linked to the right page after purchasing the upgrade online?
What if you release another new version soon after I purchase an upgrade?
My new computer doesn't have a place to attach or plug in my current SentinelKey, can I still purchase an upgrade online?
IMPORTANT SENTINELKEY NOTE: Your SentinelKey MUST PHYSICALLY fit into a slot or attach DIRECTLY to your machine. If not, you will need to trade SentinelKeys before the RCT can be activated. Trading SentinelKeys is free with a shipped upgrade, or nominal cost when traded separately. Note: Upgrade to the latest version and/or license is required if trading any type of SentinelKey.
Does it matter which browser I use for downloading?
| item number |
Pocket RCT upgrades
|
shipped SD card and printed manual
(call or fax order) Includes optional internet download. |
download with phone and/or internet support only No phone, fax or mail sales |
download with internet support only No phone, fax or mail orders |
| P1 |
Pocket RCT 4.x for Windows Mobile full version |
$995.00 + s/h |
n/a | n/a |
| P2 |
Upgrade Pocket RCT license to Windows Mobile 5 or 6 capable version - memory card upgrade and/or download. Includes activation for any supported Windows Mobile OS. Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (25% discount) (free upgrade if Pocket RCT purchase date* after Nov 1, 2004). |
$499.00 + s/h |
1. $499.00 Includes phone and internet support. |
2. $375.00 includes 25% internet discount. No phone orders. |
| P3 |
Activate Pocket RCT to a new Windows Mobile 4 or older machine - includes single one-time activation - (does not include or count toward Windows Mobile 5/6 license upgrade). Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (33% discount)
This item is for Pocket RCT users with purchase date* before Nov 1, 2004 who have not purchased WM5/6 license upgrade. Purchasing this item allows only one single-use activation on one machine. The next time you wish to activate another Windows Mobile 3 or 4 machine, you will need to purchase another single-use activation (or item "P2" above). |
$150.00 + s/h |
1. $150.00 Includes phone and internet support. |
2. $100.00 includes 33% internet discount. No phone orders. |
| P4 |
Update to the latest Pocket RCT version - includes new Getting Started Manual. Note: To run pRCT on WM 5 or 6 or move pRCT to WM4 or older there may be a charge, see above. |
$50.00 + s/h ($5 in the USA for priority mail) |
fill out update web form |
$55 total, ships to USA only! |
| Update to the latest Pocket RCT version for Windows Mobile/Pocket PC OS, you provide memory card. Note: To run pRCT on WM 5 or 6 you may need an upgrade, see below. |
$20 + s/h | n/a | n/a | |
|
Cross-grade to RCT for Pocket PC from Mac or Windows | RCT Cross-grade info |
| item number |
Windows RCT upgrades
|
shipped CD and printed manual
(call or fax order) Includes optional internet download. |
download with internet support No phone, fax or mail sales |
| W1 |
RCT 5.x for Windows full version |
$1195.00 + s/h |
n/a |
| W2 |
Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.0x or older for Windows. For RCT users with serial numbers 9999 and below. Requires RCT 1.x to 3.0x for Windows license. |
$799.00 + s/h |
must be shipped |
| W3 |
Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.5x for Windows. For RCT users with serial numbers 9999 and below. Requires RCT 3.5x for Windows license. |
$699.00 + s/h |
must be shipped |
| W4 |
Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v3.5x for Windows. Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (25% discount)
Requires RCT serial number above 10000 to download, Wibu brand USB SentinelKey |
1. $699.00 - includes toll free phone support for install and activation. |
2. $525.00 download - internet support only. includes 25% internet discount. No phone orders. |
| W5 |
Upgrade to RCT 5.x for Windows 2000/XP/Vista/7 from RCT v4.x for Windows. Choose support for installation and activation: 1. Internet support and toll free phone support or 2. Internet support, phone support starts after activation. (25% discount)
Requires RCT serial number above 10000, Wibu brand USB SentinelKey |
1. $499.00 - includes toll free phone support for install and activation. |
2. $375.00 download - internet support only. includes 25% internet discount. No phone orders. | W6 |
Update to the latest RCT 5.x for Windows. Requires: RCT 4.x purchase date* after July. 1, 2008 (or previously purchaced the RCT 5.x for Windows license upgrade). |
$50.00 + s/h |
Free download - Contact us |
|
Cross-grade to RCT 5.x for Windows from Mac Classic or Pocket PC. |
See cross-grade form.
|
| item number |
Macintosh RCT upgrades
|
shipped CD and printed manual (call or fax order) Includes optional internet download. |
download with internet support No phone, fax or mail sales |
| M1 |
RCT 5.x for MacOS X Intel and PowerPC full version |
$1195.00 + s/h |
n/a |
| M2 |
Cross-grade to RCT 5 for MacOS X from RCT 3.5x for Mac Classic X Download has internet support only for download, installation and activation (no installation phone support). Download requires RCT serial number above 10000, Wibu brand USB SentinelKey <-aqua colored.Requires RCT 3.5.x for Mac Classic license. |
$799.00 + s/h |
$599.00 includes 25% internet discount. No phone orders. |
| M3 |
Upgrade to RCT 5 for MacOS X Intel/PowerPC from RCT 4.x Mac OS X PowerPC Download has internet support only for download, installation and activation (no installation phone support). Requires RCT 4.x for Power PC MacOS X license. |
$699.00 + s/h |
$525.00 includes 25% internet discount. No phone orders. |
| M4 |
Upgrade to RCT 5 Mac OS X Intel/PowerPC from RCT 4.x for MacOS X Intel/PowerPC Download has internet support only for download, installation and activation (no installation phone support). Requires RCT 4.x for Intel/PowerPC license. |
$499.00 + s/h |
$375.00 includes 25% internet discount. No phone orders. |
| M5 |
Update to the latest RCT Mac version for RCT 5.x for MacOS X users |
$50.00 + s/h |
fill out update web form |
|
Cross-grade to RCT 5.x for Mac OS X from RCT 3.0 or older, or any previous version or platform. |
See OS X cross-grade page.
|
| Shipping & Handling | |
|---|---|
|
Fedex International Express or Economy outside the United States |
$50.00 to $150.00 (actual s/h charged) |
|
Fedex next day Saturday delivery (USA only) |
$50.00 or more
|
|
Fedex next day (USA only) |
$45.00
|
| USA only: FedEx 2nd day |
$30.00
|
| USA only: Fedex 3 day |
$20.00
|
| USA only: USPS Priority mail (upgrades only) |
$5.00
|